Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

I can't receive my parcel

Complaint from Ananda on 09 December 2020 about Wish.

Arriving by 22 May 2020 Brazilian Less Rose hair net Full Wig. This item is its been stuck in this country Guangzhou international center. I don't understand why is that and I ordered this in 23 February 2020. I've never see... Read more

Comments: 0
Rating:

My order

Complaint from Babyblu on 09 December 2020 about Wish.

Yes I have been waiting on my order to come in here it is December 9th my order was placed and shipped by October 30th supposed to been here by the I have another order in it supposed to be... Read more

Comments: 0
Rating:

Very long wait for shipment

Complaint from Howdy1227@yahoo.com on 09 December 2020 about Wish.

I ordered a james bond shirt from wish.com.I could have ordered something similar from Amazon.Amazon is dependable and quick with their shipments.I ordered the shirt last week and wont get it until Dec. 27.It was shipped out.Where is it coming... Read more

Comments: 0
Rating:

I never received my order

Complaint from Kevroses on 09 December 2020 about Wish.

I purchased 2 airpods (i12) more than a year ago on november 6th, 2019, It´s December 2020 and I never received my package, it's really frustrating to know that a company steals my money from me that way. I've been... Read more

Comments: 0
Rating:

Haven't received my refund from wish

Complaint from Milan Ndubuisi on 09 December 2020 about Wish.

I accidentally ordered something from wish on the 2nd of November, so as soon as I realized that I ordered it, I cancelled it and asked for a refund, they told me to wait for 14 days, 14 days... Read more

Comments: 0
Rating:

Refund not met

Complaint from Mubi001 on 09 December 2020 about Wish.

I ordered 4 hair pieces which were not as described. I had to pay the cost of the items and a substantial amount in post fees. I wish to return the hair pieces at no cost to me and receive... Read more

Comments: 0
Rating:

I need my orders

Complaint from IreneSantiago on 09 December 2020 about Wish.

I never received 5 packages that I ordered and payed for Read more

Comments: 0
Rating:

Non delivery

Complaint from Trissha on 09 December 2020 about Wish.

Tracking h00p5a0003592558 I have not received this order it stated as delivered although not delivered. Wish will not acknowledge what's happened and say they won't help because it says delivered even though I have several times told them the... Read more

Comments: 0
Rating:

It's item I bought.

Complaint from Mohammed ayub on 08 December 2020 about Wish.

The item which I bought was a trolley that's how it was advertised but what I got is one wrench which is not worth a pound I want refund or trolley I will send you photo how it was advertised Read more

Comments: 0
Rating:

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