Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 19, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

WISH HAS STOLEN MY MONEY

Complaint from Irenewhite575@gmail.com on 08 December 2020 about Wish.

PURCHESE MADE TO MY ACCOUNT .WITHOUT MY PERMISSION. 191.00 WAS TAKEN OUT OF MY DEBIT CARD .I WANT MY MONEY PUT BACK IN MY DEBIT CARD. Read more

Comments: 0
Rating:

LOST ORDER

Complaint from MDHARSH on 08 December 2020 about Wish.

ON OCTOBER 20, 2020, I ORDERED SOME FISHING LINE, LIKE I HAD BEFORE. IT WAS TO ARRIVE 10, 29 2020. MY APP SAYS IT IS SILL IN FULFILLMENT PROCESS, THE OTHER ITEMS ON THAT ORDER, DELIVERED TIMELY. I HAVE CONTACTER... Read more

Comments: 0
Rating:

Watches without chargers

Complaint from Ann Newton on 03 December 2020 about Wish.

I ordered two smart watches but they came without chargers and I can't use them,I just want wish to know that. Read more

Comments: 0
Rating:

shipping

Complaint from ninihaikal hafiszan on 03 December 2020 about Wish.

hi there,I am new to wish cause my friend introduced it to me and I have place an order on wish.what I can see is that the shipping (preparing to ship) is longer than I expected.i used to buy from... Read more

Comments: 0
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three orders never came

Complaint from SnowChoi on 03 December 2020 about Wish.

i ordered a Blue wolf tank top black leggins with a side pocket and a light up blue charger cord i have not recieved any of them Read more

Comments: 0
Rating:

To small

Complaint from Karen grant on 02 December 2020 about Wish.

I ordered items and they came but are to small, your support team could not help with my refund, please help Read more

Comments: 0
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Fake phones with viruses

Complaint from Alfred Vella on 02 December 2020 about Wish.

I bought two phones from Wish but when they arrives they were not legitimate. Memory, speed etc were not as advertised. They arrived with malware preinstalled. On complaining they sent back 50% of the payment. Their 'agent' system seems to be designed to delay... Read more

Comments: 0
Rating:

Merchandise discrepancies.

Complaint from Tina Russell on 02 December 2020 about Wish.

I have not received the items ordered that wish say have been shipped and delivered. Only one (1) of the six (6) items ordered over $131.00 has been received and it is nothing like the picture and the item received... Read more

Comments: 0
Rating:

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