Wish complaint: Refund not met

Name: Refund not met
Item: Wish
Author: Jacenta

Open 9 Dec 2020 171 views Retail Company

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Filed 9 Dec 2020 by Jacenta

I ordered 4 hair pieces which were not as described. I had to pay the cost of the items and a substantial amount in post fees. I wish to return the hair pieces at no cost to me and receive a full refund for the items and post paid.

I have spoken with a few agents via the site but they have not resolved my issue and now are not responding at all.

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Case details

Status: Open
Company: Wish
Filed: 9 Dec 2020
Desired resolution: As stated, I seek a full refund of all monies paid in a association of all the hair pieces. I also need to return them at no cost to me.
Problem: Items not as described, free return refused
About: hair pieces

Progress

Filed
Company notified
Company replied
Resolved

9 Dec 2020 Complaint filed and published
9 Dec 2020 Message from Bizzy: we notified Wish about this complaint.

See all 7,163 Wish complaints

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