Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 14, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

No assistance on refund

Complaint from Rcreevy1 on 13 May 2020 about Wish.

Received phone that has issues, poor battery, Bluetooth doesn't work properly, no voice text. Cannot get anyone on the phone and email responses keep leading me to their online I've system which is not working properly. Read more

Comments: 0
Rating:

Charges

Complaint from caligirlnm@yahoo.com on 13 May 2020 about Wish.

On May 11th I had $269.30 in my cart. I was going to go back to and eliminate some of them. I pushed the wrong button and it went right to checkout without letting me see what I was... Read more

Comments: 0
Rating:

Unable to login

Complaint from eddie.elsca@gmail.com on 13 May 2020 about Wish.

I am having difficulty logging in. Read more

Comments: 0
Rating:

Order

Complaint from 59c96cb7ac4f3ce439ee930 on 13 May 2020 about Wish.

In April , I had a payment taken from my bank account by Wish for something I didn't order. I contacted both my bank and Wish. As per policy with a disputed transaction, my bank cancelled my debit card and... Read more

Comments: 3
Rating:

Have not received several orders

Complaint from anntrianasda4@gmail.com on 13 May 2020 about Wish.

Haven't received several orders did tracking and it said it was delivered but I have not received it what do I do next Read more

Comments: 1
Rating:

Have not received merchandise ordered

Complaint from Linda Wagner on 13 May 2020 about Wish.

Ordered electrode pads for a Hidow ACUXP electric muscle stimulation pain relief system in early April. Was billed $23.02 which was withdrawn on 42120. Have not received them as of 51220. Read more

Comments: 0
Rating:

Missing item

Complaint from Lhymond on 13 May 2020 about Wish.

I never received my order but it says it was delivered after wating for weeks to arrive. Read more

Comments: 0
Rating:

U cancelled my order !

Complaint from mohrc50@yahoo.ca on 12 May 2020 about Wish.

I was not happy to hear u cancelled my last order for $6.00, I’m not happy, I wanted those items and I expect u to send them to me, as I’m a good customer and I have lots of friends... Read more

Comments: 0
Rating:

Refund not refunding after 5 weeks

Complaint from Sarah Shirtcliffe on 12 May 2020 about Wish.

I purchased items on wish I received an email saying they could not get an item I had ordered and would I like wish dollars or a refund into my bank account. I asked for the refund into my account.... Read more

Comments: 0
Rating:

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