Filed 13 May 2020 by 59c96cb7ac4f3ce439ee930
In April , I had a payment taken from my bank account by Wish for something I didn’t order. I contacted both my bank and Wish. As per policy with a disputed transaction, my bank cancelled my debit card and contacted wish. Because all the detail of the order where do nb current with my account, the transaction was deemed authentic and Wish informed me in one of the few emails I actually got in English ( at least 13 In what I think is Spanish !) that they couldn’t t reverse the transactions because:
A. I hadn’t canceled the order within 8 hours which would have been impossible seeing I didn’t
place tbe order in the first place and
2. The goods had already been shipped.
Since then I have contacted Wish customer support many times and every response has not been in English.
When I log into my account now I get a message to change my password because of a re uritu issue Repeated requests to identify this issue have been answered again, not in English as have the instructions o how to change my password. Angry, frustrated and disappointed with Wish. I checked the tracking on this order yesterday and saw that it is now marked unable to deliver and has been returned to the warehouse.
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