Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 15, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Misrepresentation of delivery times

Complaint from Bartdog on 20 May 2020 about Wish.

The order made in April promisec May 4 but delivery times pushed back May 18 and nowJune 2 even though pkg shows delivered to facility in Monroe Twp NJ on May 13. Read more

Comments: 0
Rating:

Wont refund my money

Complaint from Crystal Creech on 20 May 2020 about Wish.

I ordered two items. Gloves and masks. I needed these to go on vacation.The delivery times were within my depart date. I had no idea these were coming from China. One item is still in China and cant even track... Read more

Comments: 0
Rating:

Items not received

Complaint from Diya on 20 May 2020 about Wish.

I ordered 8 items from Wish and only received 6 items. I tried tracking but couldn't trace it. What happens to the money I paid. I need my item purchased. Read more

Comments: 0
Rating:

Not able to find order history

Complaint from Shannon nichols on 20 May 2020 about Wish.

I gotta new phone all my appsinfo etc.transford over but I can't log into my account I've tried 20plus times to resolve by resetting passdwords and contacting FAQ and support but nothing I have about 386 dollars coming and things... Read more

Comments: 0
Rating:

Lost shipment?

Complaint from Bjorn on 20 May 2020 about Wish.

On april 4. Ordre-ID: 5e830714bbc0e36152fecd7e was tracked to outgoing customs in China.The shipment seems be stuck here. After that further tracking seems to be impossible. I want to know if the order has been lost, denied export license or else?... Read more

Comments: 0
Rating:

too less money back . 70 SEK

Complaint from rauno kauppila on 20 May 2020 about Wish.

bought a telephone 16.5.2020 . money came back to my account but 70 SEK less than I paid . no explanation why this happened !!! Read more

Comments: 0
Rating:

Jewellery

Complaint from Taylor on 20 May 2020 about Wish.

I ordered three necklace chokers all on the same day last month and they still haven’t arrived Read more

Comments: 0
Rating:

Misleading

Complaint from McDowall9 on 20 May 2020 about Wish.

Items with Shipped from USA NOT actually from USA. Read more

Comments: 0
Rating:

Ordered by accident

Complaint from Mreay997 on 20 May 2020 about Wish.

Wish said I can not cancel my item that I did not order on purpose Read more

Comments: 0
Rating:

Incorrectly described item

Complaint from Heather White on 20 May 2020 about Wish.

I ordered some over the knee boots. When they arrived I tried them on and they reached my knee but were not long enough to go over the knee. I took a photo and sent it in via their... Read more

Comments: 0
Rating:

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