Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 1, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Shirt order not received

Complaint from mulvanityd@gmail.com on 20 May 2020 about Wish.

I ordered items over 3 months ago. Never received shirt for $8. Would like a refund. Tried to contact them over contact support doesn't work. Also tried to call phone that doesn't work can't get ahold of them Read more

Comments: 0
Rating:

Delivery charge

Complaint from Roberta on 20 May 2020 about Wish.

How come delivery charge is $ 14.99 on a $12.99. T-shirt?? That's bull Read more

Comments: 0
Rating:

Move like molasses

Complaint from Pookie51 on 20 May 2020 about Wish.

Goodmorning, I'm one of the people who doesn't like to complain. But today I've decided to say something. I ordered like 6 item over about a month or so. The item are either in the destination airport, at the destination... Read more

Comments: 0
Rating:

Never received my order

Complaint from Pame4j on 20 May 2020 about Wish.

I placed a order on April 7th 2020. It's now May 20th and I still have not recieved my order. I was qouted a certain expect delevery date but that date has come and gone and still haven't recieved my... Read more

Comments: 0
Rating:

shipping time

Complaint from Heidi Wiley on 20 May 2020 about Wish.

I am paying a ton of money in shipping in fact the shipping is almost half the price as the order or more and none of my stuff has arrived in estimated time frame instead they change the expected delivery... Read more

Comments: 1
Rating:

no items recieved

Complaint from ljsawyer2014@gmail.com on 20 May 2020 about Wish.

my mum has ordered a lot of items and not a single one of has arrived. Two were meant to arrive today the 2052020 but nothing has been delivered. If your going to give arrival dates then you should stick... Read more

Comments: 0
Rating:

Face masks

Complaint from Barthli8 on 20 May 2020 about Wish.

I ordered facemasks with estimated delivery date of may 15. Now its moved to june 2. I cant talk to anyone in customer support to cancel my order. Ln254348094cn is number associated with it. Shows still in china. ... Read more

Comments: 0
Rating:

Wish is a phone scam site

Complaint from KR on 20 May 2020 about Wish.

I changedmy mind and did not want to place an order. The site does not let you cancel. Any charge on my credit card I will dispute. This is a scam company who has no contact, no email, no people... Read more

Comments: 0
Rating:

NO REFUND FOR MISSING ITEMS

Complaint from Iwcia on 20 May 2020 about Wish.

Two of my orders totaling $40.25 were NOT delivered. I have contacted Wish via their app and via email. Both gave me an automated answer - NOT describing when the refund will be issued. I have been so frustrated with... Read more

Comments: 0
Rating:

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