Counterfeit
Complaint from Thomas740528 on 20 May 2020 about Wish.
Have ordered a Samsung S20 Ultra. I believed I bought such smartphone but is completely a counterfeit! Just do an IMEI check! Read more
Wish complaints
Wish Complaint Sentiment: Neutral
Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 18, 2024
Wish complaint process
Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Wish?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Wish complaints chart
We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.
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Wish complaint statistics
Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!
7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
7161 ratings
How to contact the customer service of Wish?
Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:
You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Wish reviews: (7161)
Authentic experiences shared by our community for your benefit.
Can not Contact Customer Support regarding my order
Complaint from Mlidell on 20 May 2020 about Wish.
I placed an order an paid for it through PayPal 2 weeks ago and now cannot contact Customer Support or track my order, when I go to use either one of the two options it kicks me out of WISH!! Read more
when my time for delivery gets here got pushed ahead 2 weeks now another week...When willI get my order..Was for a birthday..and sosick of hearin covid 19 blme everything onit..so sick of lies and you having my money and no... Read more
Where is my order?
Complaint from Kimothy on 20 May 2020 about Wish.
I ordered an item from Wish on April 17, 2020, and was notified that it shipped on April 19, 2020, and that I would receive it April 29 - May 5. Every time I checked with the tracking number, the... Read more
5eb9ce8fdc388fo6398e512e
Complaint from Ojedanancy06@gmail.com on 20 May 2020 about Wish.
I need track for ups because I moved. So that’s I need the track orinfo notice please Read more
Merchandise
Complaint from Cherylwilson5036@gmail.com on 20 May 2020 about Wish.
I have order........ and I haven’t got any of my orders at all what is the hold up? Or can I get my money back on my card Read more
Goods not arrived, late, damaged
Complaint from Laur lyons on 20 May 2020 about Wish.
Hi I ordered a nail set from Wish. My package was recieved a week late, damaged, products I side were open and part used. I have lots of photos for evidence. Read more
STILL not recieved
Complaint from first time customer on 20 May 2020 about Wish.
I ordered a few newborn photo-props OVER 2 months ago ( March 17th to be exact) I ordered from many different suppliers to ensure that if there was a delay I should at least have some items ( surely... Read more
Failed Refunf
Complaint from Mia1 on 20 May 2020 about Wish.
I placed an order on 415 and canceled the following morning after never getting a ation I left a message with their customer service to refund my money and I only received a robot message asking for my... Read more
Delivery Disappointment
Complaint from Megannnn56 on 20 May 2020 about Wish.
Using my account, my partner ordered a bag on the 29th of April 2020. The suggested delivery time was the 6th-16th of May 2020, which we specifically checked as my birthday was on the 15th of May and it was... Read more
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