Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Keeping merchandise I have paid for.!!!

Complaint from Jody4U on 25 May 2020 about Wish.

I orders clothes. Shoes.Bandanna. mask scarf from wish. On April 11'. 2020. To this day I still haven't received my merchandise yet. The total was like $60.00 every time it get close to the date for me... Read more

Comments: 1
Rating:

My order not received.....

Complaint from Jan Foley on 25 May 2020 about Wish.

I have not received any notification that my parcel has been sent. Have just received invoice for my payment of $AU37.00 for items ordered by me on 28th April, 2020. Read more

Comments: 1
Rating:

someone stole money out of my account

Complaint from mtrotta24@gmail.com on 25 May 2020 about Wish.

I have complained to Wish about someone getting into my account and stealing my money. the person also went and refunded my products to get my money and then bought more items! I tried to reach out , wrote an... Read more

Comments: 3
Rating:

Scam

Complaint from Christysacct on 25 May 2020 about Wish.

I have ordered several items from them I have not received. One order was placed back in February. When I try to get a refund the site just keeps extending the delivery date out further. When I try to go... Read more

Comments: 1
Rating:

Chip maker

Complaint from Chuck on 25 May 2020 about Wish.

I ordered a stainless steel potato chip cutter how come I got a plastic one and I paid for a stainless steel one. Read more

Comments: 0
Rating:

refund

Complaint from fahim saraj on 25 May 2020 about Wish.

I didn't receive my wish product and wish keeps on changing the arrival time for my products so I want a full refund for all of my orders that I placed Read more

Comments: 0
Rating:

Where is my merchandise

Complaint from Sylvia Davis on 25 May 2020 about Wish.

I ordered 2 sets of ear buds months ago and i didn’t receive them yet was wondering where is my merchandise and why is it taking so long to come this is ridiculous i order from you guys all... Read more

Comments: 0
Rating:

Never received my flowers

Complaint from Olivias mom on 25 May 2020 about Wish.

I ordered blue hydrangeas April 17,2020 from wish, they said I would receive the flowers between April 30- May 9, then it changed to May 24, now it has changed to June 8. They never answer my emails nor get... Read more

Comments: 0
Rating:

Where's my shoes?

Complaint from whsjd1968@yahoo.com on 25 May 2020 about Wish.

I ordered. 1 pair of mens combat boots walking shoes leather trekking on March 27. Mypayment was deducted from my account. I haven't recieved them. I accidentally deleted my ation email with tracking by mistake. I sent an email but... Read more

Comments: 0
Rating:

Not sent product I paid for

Complaint from Mcharchalis on 24 May 2020 about Wish.

I paid for side brushes and illl filters for a vacuum and I was sent a a roll of foam with black paper around it. This was a complete scam. Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community