Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 4, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Multiple items

Complaint from jbryan92388@gmail.com on 20 December 2020 about Wish.

There are multiple items that I have not received and I know it takes a while to receive them because I've bought many items from wish but it's been a pretty good amount of time now and I still haven't... Read more

Comments: 0
Rating:

FAKE ADS

Complaint from REIKIMASTERDALE on 20 December 2020 about Wish.

MANY of the WISH Sellers will advertise one price ; BUT when you go to make a purchase; the Price gets RAISED ; especially in JEWELRY ... Out of several rings I looked at today , the Price went UP... Read more

Comments: 0
Rating:

Refund

Complaint from Carmela on 20 December 2020 about Wish.

Hello, I’ve been trying to call wish and contact tru chat but I can’t get a hold of a customer representative. I have a issue regarding to my order that I didn’t receive my package and it’s saying it’s been... Read more

Comments: 0
Rating:

Refunds

Complaint from Salome on 20 December 2020 about Wish.

I ordered a big laggage bag. The item id no longer in stock. Everytime i request refund, they want to send a code to my email and it never happens. They request me to upload my photo. I did but... Read more

Comments: 0
Rating:

Never received Order

Complaint from Gibsonas on 20 December 2020 about Wish.

I am EXTREMELY disappointed with wish. Not only did the orders take months and months to receive, the craftsmanship was very poor, often getting items broke or damaged, but the ultimate complaint is that I bought and ordered 2... Read more

Comments: 0
Rating:

item not received

Complaint from Aktar Ali on 20 December 2020 about Wish.

Wish used Hermes to deliver my product (Wish order : 5fb29d3a143f095adfd82eea) and (Hermes tracking : 0714577418790589) which never arrived. Hermes claim they delivered the item on 161220 at 17:13 but I chcked my CCTV footage and Ring door bell camera.... Read more

Comments: 0
Rating:

Order cancelled by seller - no refund

Complaint from timk on 20 December 2020 about Wish.

I ordered an item using the Wish app in July. Due to Covid, the order was pushed back again and again from being sent. In late October, I was still waiting for the item, but was assured it... Read more

Comments: 0
Rating:

Completely wrong things sent

Complaint from gericurtis on 20 December 2020 about Wish.

I ordered 2 tool sets, got 2 tools, ordered air neck fan got hand held one, ordered dress never arrived. Read more

Comments: 0
Rating:

My orders

Complaint from Alizae on 20 December 2020 about Wish.

Good evening; I ordered multiple orders in November.. 11 packages that were suppose to be here by the 15th are all missing.. when I track it it say it’s still in China.. However the virtual assistant at wish does not... Read more

Comments: 0
Rating:

Refuse to assist in fixing refund mixup

Complaint from Karlee.d.h2017@gmail.com on 20 December 2020 about Wish.

On November 5,2020, I contacted the wish app support team to request a refund for an item I hadn't received (which is also like to point out that more than HALF of the items I've purchased never made it to... Read more

Comments: 0
Rating:

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