Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 25, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 9 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Goods incorrectly supplied.

Complaint from ChrisRiches on 19 December 2020 about Wish.

I ordered a sit on workout bench. It was cheap at £18 plus £10 shipping. The order ation shows a picture of the bench and all shipping notifications showed the same picture. However, Wish sent a rubber skipping rope. I... Read more

Comments: 0
Rating:

Item not received at the schedule date

Complaint from Virgen.vj@gmail.com on 19 December 2020 about Wish.

I have not received the merchandise I ordered in November. I am trying to contact the company and has been impossible. Read more

Comments: 0
Rating:

Unreceived Orders

Complaint from williamtonyjohnsonjr@gmail.com on 19 December 2020 about Wish.

I ordered a watchcig lighter and an electric lighter (red) in September 2020 due to be delivered in October 2020. I haven't received either yet and it's 2 months passed delivery date. I am told it was to be late... Read more

Comments: 0
Rating:

My parcel was sent to someone else

Complaint from Maria_N on 19 December 2020 about Wish.

I ordered a game chair on the 29th of November, order was ed, item dispatched, tracking provided and advised it would be delivered after new year´s. Yesterday I checked the tracking and it shows it was delivered! And in... Read more

Comments: 0
Rating:

Order

Complaint from Blessed on 19 December 2020 about Wish.

To all it concerns I placed and paid for an order on Wish.com over a month ago and have not received my order. There are no updates on where my package is and no phone customer service assistance, and there... Read more

Comments: 0
Rating:

Would like my money back.

Complaint from hsb on 19 December 2020 about Wish.

Absolutely shocking customer service. An order was put through by mistake (It automatically took payment due to a previous order). The refund policy then said I had 8 hours to cancel but it would not allow me to do so... Read more

Comments: 0
Rating:

Damaged

Complaint from Carolbut on 19 December 2020 about Wish.

I’ve been trying to complain for about two weeks. I bought a rose in glass dome with lights. It arrived smashed. Every time I contact Wish because it’s computer that’s talking to you it misunderstands what your saying ... Read more

Comments: 0
Rating:

Items not receiveditems sent contaminated

Complaint from Wanda112 on 19 December 2020 about Wish.

Hello, I placed a few orders with you that have been either refunded, not received or have arrived contaminated. I received two packages with a Chinese mailing address. I now have minuscule small black bugs circling my kitchen. Secondly, a tent... Read more

Comments: 0
Rating:

Non - Deliver of Order

Complaint from adekolai@yahoo.com on 19 December 2020 about Wish.

On the 28th November, I placed a twin order of throw Pillor with these order numbers :- 5fc2cfc2dc5449d4b72cdc4f 5fc2c7f907e508be4d30f9de. The timescale for delivery was given as between November 29th - 5th December. I got an email Wednesday... Read more

Comments: 0
Rating:

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