Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 10, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

GOODS NOT RECEIVED

Complaint from RUSSO on 08 May 2020 about Wish.

AFTER READING REVIEWS FOR THE PRODUCTS, I PLACED SEVERAL ORDERS ON WISH FOR ASSORTED SEEDS. THE REVIEWERS STATED THAT THEIR ORDERS ARRIVED CLEARLY IDENTIFIED AND WELL PACKAGED. KNOWING THAT IDENTIFICATION IS VITAL IN IMPORTING TO AUSTRALIA I WENT AHEAD AND... Read more

Comments: 0
Rating:

Not received goods. I

Complaint from Pacific1 on 08 May 2020 about Wish.

I ordered four items some time ago and have not received them, two dresses a pair of trainers and a pair of joggers. Read more

Comments: 0
Rating:

late arrival

Complaint from maddie3405 on 08 May 2020 about Wish.

my order said it would be delivered by the 6th of may, i placed my order on the 19th of april. i already thought this was an extremely long delivery but then when 6th of may come my order didn’t... Read more

Comments: 0
Rating:

Item not available after purchase a month ago

Complaint from Bramkers on 08 May 2020 about Wish.

Purchased item a month ago and just now hear that is is no longer in stock. A MONTH LATER?!!! Option to choose a similar item is impossible, NO OPTIONS...ZERO. Are you that terrible of a company, really??? Read more

Comments: 0
Rating:

Wrong item given-wanna refund

Complaint from HH Teoh on 08 May 2020 about Wish.

They simply send me an items I did not order. Very bad seller. I got no trust and unable to wait any longer for the product I had ordered.i demand a full refund Read more

Comments: 0
Rating:

Late arrival paid for items

Complaint from razorblade11463@yahoo.com on 07 May 2020 about Wish.

I have ordered many items from wish.com some are very late in arriving I tried to contact wish support but the app doesn't give the option to specify my exact problem I tried to call their customer support but it... Read more

Comments: 0
Rating:

Order says delivered but dont have any packages

Complaint from BigZues on 07 May 2020 about Wish.

I order like 5 things months ago and 1 says it got delivered but when I checked, nothing was there. Says delivered but still not here, I just want a refund back, I'm tired of this. Probably gonna happen with... Read more

Comments: 0
Rating:

No delivery of products

Complaint from dmnature1@gmail.com on 07 May 2020 about Wish.

I live in Canada and ordered two small items from Wish back in February of this year. I have not received them as of yet (May 7th). I have told them to keep their order and to refund... Read more

Comments: 0
Rating:

DEWDROP PHONE

Complaint from HEATHER COLEMAN on 07 May 2020 about Wish.

THEY CANCELKED MY ORDER WITHOUT NY PERMISSION TODAY ON THE 7TH WISH TOLD ME MY ORDER WAS FINE AND THEY WILL EMAIL ME WHEN MY PHONE ON THE WAY OF VEING SHIPPED BTHEN I GET A EMAIK SAYING IV BEEN... Read more

Comments: 2
Rating:

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