Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 14, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Items that are sold out are never available

Complaint from Snooker ref on 10 May 2020 about Wish.

I have been on the wish site hundreds of times and when I try to purchase an item it is always sold out. These items should be removed or as I and a lot of other customers think they... Read more

Comments: 0
Rating:

No personal contact

Complaint from mkrol on 10 May 2020 about Wish.

Placed an order on 52 was told it would be processed by 59. Trying to cancel the order is impossible! This is a bad company to do business with Read more

Comments: 0
Rating:

Lack of customer services

Complaint from Romay on 10 May 2020 about Wish.

I have contacted Wish repeatedly about my issues, by 'customer support' thru the app and by email. I have detailed my issue in a way that is very easy to grasp. I have done this almost daily for weeks now.... Read more

Comments: 0
Rating:

It won’t make my purchased

Complaint from Ajanee anderson on 10 May 2020 about Wish.

I’m trying to buy to something for my mother and I keep putting in my card Numder and I didn’t go though and I have enough money for it but it’s not letting it go though Read more

Comments: 0
Rating:

I haven't recieved any of my items.

Complaint from precious on 10 May 2020 about Wish.

I have order 8 items off of your website. I have not recieved not 1. I have called my local post office, and I visited my local post office, they do not recognize the tracking numbers that's attach to the... Read more

Comments: 0
Rating:

I haven’t received my order yet

Complaint from Riya05 on 10 May 2020 about Wish.

Hey there, I ordered these pair of sandals “Summer bohemia straw braid women’s cane sandals” and they haven’t arrived yet. They were supposed to arrive between May 3rd until May 7th. This is honestly pretty frustrating since I need these... Read more

Comments: 0
Rating:

No refund

Complaint from Faith Primeau on 10 May 2020 about Wish.

So I placed an order in December and bc I forgot about it they won’t refund I was kinda pre occupied during the time since the pandemic .. Read more

Comments: 0
Rating:

Late orders

Complaint from Okuhle on 10 May 2020 about Wish.

I haven't received my five orders from wish. The orders I have placed them by March but I have not received them yet. Here are the order id's and the tracking number of all the orders that I have not received.... Read more

Comments: 0
Rating:

Items be ordered by not be received

Complaint from Angelpeace2 on 10 May 2020 about Wish.

I placed an order back around April 26, 2020 for 5 items. As of today be I have not received not one item. And I can't be track them. Please help me. Advise me on the... Read more

Comments: 0
Rating:

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