Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 12, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Haven't received any of my orders

Complaint from Mariegarrett on 21 May 2020 about Wish.

I haven't received any of my orders but two orders since March these are back orders l have spent over 200 in orders they keep saying that your orders are on the way that not true if my orders dont... Read more

Comments: 0
Rating:

Item never received

Complaint from JayStarr on 21 May 2020 about Wish.

I never received a item “Man Tablier” I ordered early March. Wish just keep updating the delivery date every time the date past. Unable to talk to anyone. Read more

Comments: 0
Rating:

Never received merchandise

Complaint from Tammysun11 on 21 May 2020 about Wish.

I ordered a product on 4-24-3020 and have yet to receive it. I emailed their support email, and Raphael John, the rep just keeps sending me the same email after I’ve sent the info he needs over and over. Yet... Read more

Comments: 0
Rating:

Packages

Complaint from Jeannette on 21 May 2020 about Wish.

I have ordered multiple items from Wish and 10 items are late. The arrival date changed for the first few. They were supposed to come in a week ago. I’ve been waiting for almost a month when they were supposed... Read more

Comments: 0
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Account and order history

Complaint from Jill moore on 21 May 2020 about Wish.

I can't find my account or order history and have not received anything I ordered and I ordered over 160.00 dollars worth of stuff Read more

Comments: 0
Rating:

None delivered products

Complaint from Billyv1961 on 21 May 2020 about Wish.

I’ve ordered 3 things from wish they keep pushing the delivery date back Read more

Comments: 0
Rating:

Can't reach customer service

Complaint from Michael22 on 21 May 2020 about Wish.

I ordered a pair of shoes from wish.com. I was informed that I would get an email ing my order. I never received this email. I have tried calling, but was informed that wish does not offer... Read more

Comments: 0
Rating:

Delayed delivery

Complaint from beaute2@yahoo.com on 21 May 2020 about Wish.

It's very annoying that I was promised a delivery in 7-10 days and it doesn't arrive. You efficiently and effectively extracted funds from my account without hesitation; yet, I still have no packages. It's been well over the anticipated time.... Read more

Comments: 0
Rating:

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