Wish complaint: Never received merchandise

Name: Never received merchandise
Item: Wish
Rating: 1
Author: Tammysun11

Open 21 May 2020 157 views Retail Company

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Filed 21 May 2020 by Tammysun11

I ordered a product on 4-24-3020 and have yet to receive it. I emailed their support email, and Raphael John, the rep just keeps sending me the same email after I’ve sent the info he needs over and over. Yet the same email back to me is the same. I want to know where this is, and if I can’t get it soon, then want a full refund.

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Case details

Status: Open
Company: Wish
Filed: 21 May 2020
Rating: 1/5
Desired resolution: Send me another of the same item expedited, or a full refund.
Problem: Order not received, support repeats same email

Progress

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Company notified
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21 May 2020 Complaint filed and published
21 May 2020 Message from Bizzy: we notified Wish about this complaint.

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