Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 9, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Not getting my full payment back.

Complaint from Rosemarieloggains on 26 August 2020 about Wish.

I havent gotten all of my orders I have placed them in early may. Some I have received a couple of them I received partial refunds. One I received a full refund. The ones I havent received they keep telling... Read more

Comments: 0
Rating:

Missing merchandise

Complaint from ericpitts on 26 August 2020 about Wish.

I only got 2 1.5 weights for dumbbells and I ordered the whole picture of weights plus the bars and wish charged me 59.00 for 2 1.5 pound weights Read more

Comments: 0
Rating:

Fix it!!!

Complaint from Kimberly Arrowood on 26 August 2020 about Wish.

I’ve been ordering LITERALLY HUNDREDS OF DOLLARS worth of purchases from wish and I hate online Anything. I’m just not good at it. But wish seemed different I got 14messages at once saying my order was delivered.I ran... Read more

Comments: 0
Rating:

Order

Complaint from Exceptional on 26 August 2020 about Wish.

I ordered 2 pairs of shoes in February 2, 2020 order 5e378f6a2be82c4db0b3fa48 I know it’s too late to ask for a refund but I would like the products I paid for..I waited this long thinking items would come late due... Read more

Comments: 0
Rating:

Nail kit

Complaint from Faithken36 on 26 August 2020 about Wish.

I ordered the nail kit and they gave me the wrong nails and no glue for the nails and l can’t do my nails becoz not everything was brought no polish how am l supposed to do my nails?? Read more

Comments: 0
Rating:

i recieved wrong product from chenlong, china

Complaint from estherralte on 26 August 2020 about Wish.

i ordered facial steamer from china (from chenlong). i paid 284 shekels and 42 for shipping. today i received the wrong product, i opened the envelope i saw a little brush Read more

Comments: 0
Rating:

About my tablet (ipad)

Complaint from Stephen Baffour on 26 August 2020 about Wish.

l order a tablet from you on 20th February 2020 this year. When I check the location of my order, it is still in China warehouse. After numerous emails to you, no concrete answer has came from you to me.... Read more

Comments: 0
Rating:

Item not received and being ignored

Complaint from Rusky74 on 26 August 2020 about Wish.

I received notification that an item I had ordered (their ref: 5ee52aa260f138009c097e8d - £82 including postage) had been delivered. I was in all day due to lock down restrictions and no one called at my flat. On checking my postbox... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified reviews from real people

How does Complain.biz work?

Media uploaded by our community