Wish Complaint Sentiment: Neutral

Our sentiment meter has detected that Wish complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Wish, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 17, 2024

Wish complaint process

Do you have a dispute or had a bad customer experience with Wish? Submit your Wish complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Wish.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Wish complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Wish?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Wish complaints chart

We have received 8 complaints about Wish over the last 12 months. The graph below shows a monthly breakdown.

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Wish complaint statistics

Curious about Wish's track record in addressing complaints within the Retail Company category? Dive into the all-time complaints data right here!

7161
Total complaints
7149
Open Complaints
0
Complaints pending
12
Complaints resolved
1.2
/10 7161 ratings

How to contact the customer service of Wish?

Below, you will find the contact information for the complaint department of Wish. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
1-800-266-0172
Webcare email:
support@wish.com
Contact form:

You can contact the customer service of Wish by calling 1-800-266-0172. For Wish support through email, send your inquiry to support@wish.com. If you want to reach out to Wish through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Wish reviews: (7161)

Authentic experiences shared by our community for your benefit.

Damaged item

Complaint from maria1958 on 24 March 2022 about Wish.

I would like a refund for 1 (the damaged) of the 2 items purchased and received. At first, it was a simple request to just replace the damaged piece and I could try to repair the item myself. I received... Read more

Comments: 0
Rating:

Wrong size…Return

Complaint from glorjas on 22 March 2022 about Wish.

I received a pair of winter fur lined boots from this address. They are the wrong size and each shoe is different. I wish to return them and receive a refund. Read more

Comments: 0
Rating:

Money taken out

Complaint from HERNST on 15 March 2022 about Wish.

Bought a item making payments never got items still taking out money Read more

Comments: 0
Rating:

CS not replying for a incomplete product delivered

Complaint from Anky on 10 March 2022 about Wish.

Hello I have ordered one product name Royal Box Black Panther and received the same product on 17-Feb-2022. I have already raised return for this item via WISH mobile application due to essential parts missing with the item and... Read more

Comments: 0
Rating:

wrong orders

Complaint from pojtegcj on 08 March 2022 about Wish.

on feb 24 i had order two long elephant rugs but i got zebra also i had orders two different bath towels now i received 1 of them but they were 8 face cloths i want bath towels i dont... Read more

Comments: 0
Rating:

extremely poor quality (everything)

Complaint from emptypockets on 08 March 2022 about Wish.

I have ordered mostly jewelry, in the hopes of opening an online store and making a little extra money. Wish has products that are not only poor quality but the description of the items are lies. Example, they will advertise... Read more

Comments: 0
Rating:

Watch with step counter not received

Complaint from Tuominen on 22 February 2022 about Wish.

I did order and pay a watch with step counter 20.1.2022 . Have at one time received an answer saying that the watch will be delivered at the latest on 22.2.2020 ! I gave our address in Spain Fuengirola Calle... Read more

Comments: 0
Rating:

Order paid for but not received

Complaint from Bull4eva on 19 February 2022 about Wish.

I paid for order on 24 December 2021 and have not received it and Wish is not getting back to me after numerous emails sent Read more

Comments: 0
Rating:

Not received goods

Complaint from mirrorfind30 on 14 February 2022 about Wish.

Ordered denim handbag on line in January. Wish took £31.00 out of my bank account on 31 February 2022 Still waiting for bag. and finding it so difficult to contact anyone in UK. Read more

Comments: 0
Rating:

Never received my package and they won't refund it

Complaint from Angelbaby70 on 12 February 2022 about Wish.

I ordered and items from one of those things on the way it was supposed to be here today they said it was delivered and it has not been so I called UPS tried it located by the tracking number... Read more

Comments: 0
Rating:

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