Binance Complaint Sentiment: Neutral

Our sentiment meter has detected that Binance complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Binance, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on May 3, 2024

Binance complaint process

Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Binance?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Binance complaints chart

We have received 16 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.

10
9
8
7
6
5
4
3
2
1
0
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar
Apr
May

Binance complaint statistics

Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!

1092
Total complaints
1084
Open Complaints
0
Complaints pending
8
Complaints resolved
1.1
/10 1092 ratings

Binance customer service FAQ:

Why should I file a complaint about Binance on Complain.biz?

Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.

 What kind of complaints can I file on Complain.biz about Binance?

You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.

What are the most common complaints about Binance?

According to our own complaints database, some common complaints about Binance include:

  • Deposit and withdrawal problems: Some customers report delays or issues with depositing or withdrawing funds from their accounts.
  • Account access issues: Some customers report their accounts being locked or suspended without any explanation or recourse.
  • False liquidation, sometimes users may experience delayed or unfair liquidation of their assets or liquidation of the wrong assets, resulting in significant losses. 
  • Security concerns: Some customers report concerns about the security of their accounts or the Binance platform in general. 
  • Incorrect account balances: Some customers report discrepancies between their actual account balances and what is displayed on the Binance platform.

Can I expect compensation or a refund if I file a complaint through Complain.biz about Binance?

While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.

How can I contact Binance customer service directly?

After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.

How to contact the customer service of Binance?

Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.

Complaint line phone number:
+1-888-986-6849
Contact form:

You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.

Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.

Binance reviews: (1092)

Authentic experiences shared by our community for your benefit.

New customer withdrawn vet to a wrong address

Complaint from Not sure tel number 07494085566 United kingdom on 21 April 2021 about Binance.

Hi I joined binance,bought a few things,I don't know how to get the txid. Plz can u look its 13.03 pm 180221. I attempted to withdraw vet. I gave no idea how to retrace and would really appeal to the fact it... Read more

Comments: 0
Rating:

PROFIT NOT BEING GIVEN TO ME, APPROX USD 23000

Complaint from PRASHANTSEHRA on 21 April 2021 about Binance.

I HAVE A REGISTERED ACCOUNT AT BINANCE, I HAVE MADE A PROFIT OF APPROX USD 23000 IN SOME TIME ON MARGIN TRADING ON BINANCE.. BINANCE HAVE CHARGED THEIR FEES FROM ME, - INTEREST FOR USING MARGIN SERVICES, BUT THE PROFIT I... Read more

Comments: 0
Rating:

Cannot upload ID

Complaint from shirajuddin37@gmail.com on 21 April 2021 about Binance.

Need to upload passport and do facial verification. Read more

Comments: 0
Rating:

I can't Withdraw

Complaint from mikewparedes@gmail.com on 21 April 2021 about Binance.

I want to Withdraw XVG coin from my account, coinbase.com, but I think I 've been blocked, because doesn't show the Recipient Address option, can you please help with that, thank you. Read more

Comments: 0
Rating:

Closed out of account

Complaint from MDF@nichegc.com on 21 April 2021 about Binance.

I just noticed in my junk box that I received an email from Binance with 14-day notice to close the account. It’s past that window and I had no idea we had to do that... I really need to... Read more

Comments: 0
Rating:

Withdrwal not recieved in bank account

Complaint from Awais on 21 April 2021 about Binance.

I made a withdrwal of 1000AUD from my binance account to my bank account on 19421. Normally the withdrwal is very instant beacuse they use osko payid transfer but this time its been now amlost 48 hrs but still i... Read more

Comments: 0
Rating:

Why use our complaint platform?

✅ 10 years experience in successful complaint resolution

✅ We will make sure that your complaint receives the attention it deserves📢

✅ Get help from our community, and help other people to make better choices

✅ 100% verified complaints from real people

How does Complain.biz work?

Media uploaded by our community

Usd

p2p

P2P

P2p