Binance complaint: Weird IP problem

Name: Weird IP problem
Item: Binance
Author: Motaz

Open 14 May 2021 188 views Crypto / DeFi / Blockchain

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Filed 14 May 2021 by Motaz

I am from Egypt ,, I am using Egyptian network servers from an Egyptian internet company ,, I have never used VPN .. Yet Binance application insists that my IP is coming from Germany and I am not allowed to trade unless I show German verification papers which I don’t have

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Case details

Status: Open
Company: Binance
Filed: 14 May 2021
Desired resolution: They should check on the account and realize that I am from my Egypt and let me have the ability to trade again
Problem: Wrong country detected, trading blocked
About: trading account

Progress

Filed
Company notified
Company replied
Resolved

14 May 2021 Complaint filed and published
14 May 2021 Message from Bizzy: we notified Binance about this complaint.

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