Binance complaint: Technical glitch caused me not cancel my order

Name: Technical glitch caused me not cancel my order
Item: Binance
Author: Amit

Open 19 Jun 2021 193 views Crypto / DeFi / Blockchain

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Filed 19 Jun 2021 by Amit

I have lost my 391 usd on binance while purchase etherium on 5x leverage due to market dump I got my entry on 2200 but within a second it bounced and I got 120$ profit , that I tried to book but binance stopped working but when it started working I even lost my principal amount. My gmail account linked with binance is

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Case details

Status: Open
Company: Binance
Filed: 19 Jun 2021
Desired resolution: They should atleast refund my principal amount
Problem: Platform outage caused trading loss
About: leveraged crypto trade
At stake: $391

Progress

Filed
Company notified
Company replied
Resolved

19 Jun 2021 Complaint filed and published
19 Jun 2021 Message from Bizzy: we notified Binance about this complaint.

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