Binance complaint: Binance wrongfully send back my deposit
Filed 19 Jun 2021 by Anna
I am outrage as I send 5k EUR form my swiss bank and it was rejected by Binance while few weeks ago I send 1k EUR and it was deposited without problems. I repeated the payment to be sure it is properly treated. Now I see that it was not rejected but accepted and send back after 1 day which means I received more than 200 chf less due to exchange rates (EUR returned to CHF account). To say that I am unhappy is an understatement..
I was counting on Binance professionalism and quick reaction this is why I tried with small amount before and everything was working. My account is verified and all is done from my private bank account so I don’t understand what went wrong here and I expect compensation. I’m attaching ation of bank transfer of 5k EUR and ation of money being back but in smaller amount.
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