Binance complaint: No respond on my query

Complaint from Siew Kee reported on 07 August 2021 about Binance

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My complaint:

I found same referral code for two users.
Actually I already have BINANCE account since 2017, but the YouTuber mention that if joint using his referral code , we can get some fees deduction, something like that, after consider, I better stick to my current account instead of register for another new one , thus, I wrote to helpdesk in the month of July 2021, request to teach me how to add YouTuber refferal code under my current binance account , I thought my problem already solved after case closed. Yesterday, I suddenly notice that my Future Account in binance got transaction , I start nervous because I never do any transaction. after investigate, found that helpdesk wrongly lead to add the YouTuber referral code as mine. Kindly amend it accordingly, beside , I will inform the YouTuber about this incident and the security bug of duplicate Referral code . Please also take note that I don’t want to get involved due to this lope hole from binance and being accuse of cheating by the YouTuber .
See attached

All these commission are belong to him, his id g2PSEZUU but due to it. Was accidentally added as my refferal id so all his friends that he invited.. The commission are come to me

Suggested solution:

Please remove the referral code and the commission that I received need to transfer back to that account. Binance gonna fix it.
I got log case to helpdesk.. Talk almost two days but yet resolved and now they did not response my request.

Binance complaint No respond on my query
Binance complaint No respond on my query
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