Complaint: Fraud complain

on 17 March 2021 about Binance in category Crypto / DeFi / Blockchain

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I have opened ticket – in Binance support Case ID 4502195.
I have contacted few tome but they do not respond. I have been involved in Money Fraud ( Money Laundering). My my got criminals.
Below you till see report from Action Fraud:

The caller initially invested £100 on the 21022021 and sent that to the trading platform bitwins.net and suspect 1 called Alex and the caller got this refunded with investment interest. The caller then invested another £750 (Santander CC) and £500 (Santander CC) on the 23022021 to the trading platform bitwins.net and suspect 1 called Alex. The caller then invested £500 (Barclaycard) on the 24022021 through paypal to Binance and then transferred to the trading platform bitwins.net and suspect 1 called Alex. The caller then invested £1000 ( Barclays) on the 25022021 to xinwang ( Binance) and then transferred to the trading platform bitwins.net and suspect 1 called Alex.
The caller then made three more transactions with other trader (Suspect 2) on the 01032021 for £2000, £2000 and £1000 (£ 5000 were from Barclays) and these were all sent to binance then onto the trading platform igmarketsex.com, now it has been changed link to igmarketsex.xyz.
With suspect 2 caller has return on invest first time as well. The caller’s money is all still available to view in the trading account but the suspects wanted bank details to release this money which the caller did not give. Suspects Asking for more money to transfer. The caller then realized this was a scam and the caller has spoken to the bank and the police on the 01032021. The bank explained they cannot refund due to the caller making the transactions themselves.

APP scams occur when someone transfers money from their own bank account to one belonging to a criminal.I have invested money and I got my first return from investment (I can provide these details) when I have invested the second time, I could not get my money back from the trading platform and I have reported to Action Fraud and police, so I have reasonable basis for thinking the payment was for a genuine investing, even if it turned out to be a fraud.

This need to be solved

0 0 votes
Justified complaint?

Suggested solution:

I have tried to contact the customer service few times but they just do not respond.I want them to respond or contact me to solve this problem. Otherwise i have to contact the Financial Ombudsmen. Thank you
My ID in Binance is 85659195

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