Binance complaint: Refund

Name: Refund
Item: Binance
Author: Jonathan

Open 18 Jun 2021 124 views Crypto / DeFi / Blockchain

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Filed 18 Jun 2021 by Jonathan

I am a binance user, last month i was trying to buy some crypto with my MasterCard. But the platform said that I didn’t have enough money on the card but the money has been deducted from my card balance.
I contacted the bank, they said the trabsaction has been done correctly but i still don’t receive any crypto on my binance spot. How can you help me?

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Case details

Status: Open
Company: Binance
Filed: 18 Jun 2021
Desired resolution: They should either send the money back or send the me the crypto on my spot balance
Problem: Card charged but crypto not credited
About: crypto purchase

Progress

Filed
Company notified
Company replied
Resolved

18 Jun 2021 Complaint filed and published
18 Jun 2021 Message from Bizzy: we notified Binance about this complaint.

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