Binance complaint: Poor Customer Service

Name: Poor Customer Service
Item: Binance
Author: Jason

Open 31 May 2021 166 views Crypto / DeFi / Blockchain

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Filed 31 May 2021 by Jason

I’ve sent about 6 tickets in total to binance for the same issue. I sent BNB coin from my trust wallet to the binance app and i never received it. It’s been over 3 weeks and I have never received help from them once.

Binance complaint: Poor Customer Service — Photo Jason uploaded with this complaint

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Case details

Status: Open
Company: Binance
Filed: 31 May 2021
Desired resolution: ANSWER MY EMAIL. It’s literally not that hard. Give me my crypto it’s not theirs lol
Problem: Deposit from external wallet never credited
About: crypto deposit
Dealing with it for: 3 weeks

Progress

Filed
Company notified
Company replied
Resolved

31 May 2021 Complaint filed and published
31 May 2021 Message from Bizzy: we notified Binance about this complaint.

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