Filed 19 May 2021 by Eric
On 413 an purchase via ACH failed on the Bionance.us website, however my bank account was still charged on 413. It took 2 weeks to get any sort of response, and then only after I repeatedly complained on twitter. Finally on May 10th I got an email acknowledging the error and was told my account would be manually credited. but today I was told that the tech team did not have an ETA on a solution. That’s insane.
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