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Filed 8 May 2021 by Jagdev

I am a Sikh. I have moustache, wear a turban and wear glasses due to poor eyesight.

1 Your software sees my mouth as being covered with my hand. It sees the moustache and asks me to remove my hand from my mouth.

2 If I remove the glasses, i cannot see the messages flashing under the photo frame.

I have wasted lots of time trying to do this varification. Your software is a massive hurdle.

I have had assistance to read the messages. Still unsuccessful.

Binance complaint: Facial Varification
Photo Jagdev uploaded with this complaint

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