Binance complaint: 600$ lost after maintenance April 20th.

Name: 600$ lost after maintenance April 20th.
Item: Binance
Author: Arda

Open 24 Apr 2021 211 views Crypto / DeFi / Blockchain

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Filed 24 Apr 2021 by Arda

During maintenance the market dropped insanely, this caused my stop-loss to activate. In the maintenance message it says all transactions will be paused for a 2 hours (that was more than 3).

Binance complaint: 600$ lost after maintenance April 20th. — Photo Arda uploaded with this complaint

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Case details

Status: Open
Company: Binance
Filed: 24 Apr 2021
Desired resolution: The transaction was not supposed to happen, it must’ve been canceled for a 2 hours time. I lost more than 600$ because of this.
Problem: Stop-loss executed during announced maintenance
About: stop-loss order
At stake: $600

Progress

Filed
Company notified
Company replied
Resolved

24 Apr 2021 Complaint filed and published
24 Apr 2021 Message from Bizzy: we notified Binance about this complaint.

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