Complaint: It wont allow me to widraw my money back to my account and adress vitrification failed

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My complaint:

I cannot withraw my money back to my account.its so frustrating.its not a big money but i want to withdraw it because i want to get out of binance.and regarding my verification adress failed i sent a Lease agreement of the adress where i live in,bank statement,Government Documents and it still failed?seriously??and ive been messaging them for so many times and still nothing has been solve.

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Justified complaint?

Suggested solution:

I wan tmy money back.

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