Binance complaint: Holding funds illegally
Filed 31 Mar 2023 by Nick
When I purchase BNB through binance I was told there would be a 7 day hold before I could withdraw the assets to another wallet. I waiting the 7 days patiently, but on the 8th day the funds were still on hold. I messaged them about it and all they told me was that the funds from my recent purchase (separate purchase made that day) were on hold and didnt answer my problem. It has now been 10 days and the funds are still on hold. They are in breach of their own terms and have just cost me money as I missed my window for buying into the pre-purchase of an asset, which window ended today and should have been plenty of time to wait the 7 days and then make my purchase. I also tried the live chat function and have been waiting for an agent for hours without any response.
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