Binance complaint: Not allow me to sell out of my position

Not allow me to sell out of my position.

I bought the Doge coin With about five or £600 worth of equity and I made a margin borrowing to increase my exposure.

Once the price began to drop I attempted to sell out.

The system kept saying that I did not have any DOGE coin to sell and I tried that one click liquidation option many many times including trying to sell various amounts 25% 50% each time I received various error messages.

I became quite panicked as the price began to drop more and more.

I engaged multiple chats but the customer service did not respond to me.

I attempted to login through the website and open a chat but the customer service did not respond to me.

I had £600 of equity and about £2300 of debt and I was attempting to sell out of my whole position full stop but I could not

Do you think from my complete experience of finance that they are a criminal organisation who do not have anything except malintent and a malicious intent intent towards their customers.

At the moment I have now lost about £200 of my equity and they continue to ignore my messages on chat and they continue to block my selling out of the position.