Binance complaint: Unable to purchase
Filed 18 Aug 2021 by luke
I have been able to make trade purchased until my card expiry date changed.. I had to please an appeal and i di this after no cusotmer service to assist me at all.. they are rude unhelpful and only repeat the same response…
the apeal got approved and i have tried tonight to purchase crypo and binance have a processing error and refuse to fix it.. they says need to use a 3rd party transfer company that meets there requirements but refuse to tell me this or change cards. if i do this i pay more fees for a 3rd party and i will get security blocked again on an card…i have contacted my bank and there is no issue in stopping the payment
customer service is rude .. arrogant and dismissive
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