Binance complaint: My crypto has not arrived

Name: My crypto has not arrived
Item: Binance
Author: Anja

Open 4 May 2021 204 views Crypto / DeFi / Blockchain

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Filed 4 May 2021 by Anja

Yesterday I bought crypto on your exchange, paid with Credit card. Transaction was okay, my bank sent me a security sms to it. After more than 24 hours, my VET balance still says 0. Under history details it says in yellow letters processing. Where did my money go and when will I get my coins?

Binance complaint: My crypto has not arrived — Photo Anja uploaded with this complaint

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Case details

Status: Open
Company: Binance
Filed: 4 May 2021
Desired resolution: Please sort it out and give my my VET coins as soon as possible.
Problem: Card purchase still processing after a day
About: crypto purchase
Dealing with it for: 1 day

Progress

Filed
Company notified
Company replied
Resolved

4 May 2021 Complaint filed and published
4 May 2021 Message from Bizzy: we notified Binance about this complaint.

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