Binance complaint: Conversion between Cryptocurrencies

Name: Conversion between Cryptocurrencies
Item: Binance
Author: JOHN

Open 14 Mar 2021 185 views Crypto / DeFi / Blockchain

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Filed 14 Mar 2021 by JOHN

I made a conversion from ETH to BTC on 2021-03-05 09:29:16
it showed success. Today I can still see the History of the transaction but it says my available balance is 0.00 in my BTC wallet.

Binance complaint: Conversion between Cryptocurrencies — Photo JOHN uploaded with this complaint

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Case details

Status: Open
Company: Binance
Filed: 14 Mar 2021
Desired resolution: They should try to check and find out that my crypto balance for BTC is missing and deposit it back
Problem: BTC balance shows zero after conversion
About: crypto conversion

Progress

Filed
Company notified
Company replied
Resolved

14 Mar 2021 Complaint filed and published
14 Mar 2021 Message from Bizzy: we notified Binance about this complaint.

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