Binance complaint: Allowed payment to the wrong network

Complaint from Hemant reported on 27 October 2021 about Binance

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My complaint:

I was making a 1000usdt withdrawal from my binance wallet to an external wallet that only accepts trc20 or erc20. Unfortunately binance accepted the bsc option that is not accepted by the external wallet . I’ve contacted both parties and binance are not accepting liabilites for the confusion of the different networks that doesn’t support the external wallet.

Suggested solution:

Refund reverse the transaction. And not make it accessible to make this error

Binance complaint Allowed payment to the wrong network
Binance complaint Allowed payment to the wrong network
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