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Filed 20 May 2021 by Mina

My friend is a customer of Binance. Due to some problems with his phone, he needed to reset it on Tuesday, April 27, 2021 and the next day when he’d logged in to his Binance account, he realized that his wallet is empty. Although before resetting he had assets including DENT, LTC, CELR, OCEAN, XTZ, and CND, now it seems like he’s a new user with no Assets. In addition, he hadn’t transferred anything, and I logged in with the same email he’d registered. We’re sure it is a Binance Bog and not a scam, so
we’ve sent several messages to Binance Support, which is run by a rob, asking for help but unfortunately nobody is in charge. They just send emails and want us to act through Binance Support and this useless circle is repeated again and again.

Binance complaint: Empty wallet
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