Binance complaint: The take profit was not realised

Complaint from dv.firm@gmail.com reported on 11 June 2021 about Binance

New complaint
Complaint pending
Complaint resolved
Complaint closed

My complaint:

I have put my take profit on Coin-M Features on my Short (sell) position
Pair ETHUSDT at 2021-06-11 14:10:20 (GMT 1) to 2444 USDT
Price fall to 2441.55 at 2021-06-11 14:21 and the TAKE PROFIT was not realized.
This is not FIRST TIME.

Suggested solution:

Close all sell positions Nr : 8389765499882528354 and 8389765499882481885 at price where I put my Take Profit 2444 USDT per ETH.

Binance complaint The take profit was not realised
Binance complaint The take profit was not realised
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