Binance complaint: Error making payment

Name: Error making payment
Item: Binance
Author: Omar

Open 6 Apr 2021 176 views Crypto / DeFi / Blockchain

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Filed 6 Apr 2021 by Omar

Hello, I have a registered and verified account on Binance. However, when I try to buy crypto using fiat currency (the same debit card I registered), I receive an error. When I try to appeal, I receive an error saying “make sure the card you are using is the same as the one you registered”.

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Case details

Status: Open
Company: Binance
Filed: 6 Apr 2021
Desired resolution: Someone from Binance to contact me and help resolve the issue because I am looking to invest heavily through their platform.
Problem: Card purchase rejected despite matching card
About: card crypto purchase

Progress

Filed
Company notified
Company replied
Resolved

6 Apr 2021 Complaint filed and published
6 Apr 2021 Message from Bizzy: we notified Binance about this complaint.

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