Forex scam broker
Complaint from Kamran on 02 August 2021 about Binance.
I transfered usdt from my binance wallet to broker's wallet. The broker is scam. Read more
Binance complaints
Binance Complaint Sentiment: Neutral
Our sentiment meter has detected that Binance complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Binance, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on May 3, 2024
Binance complaint process
Do you have a dispute or had a bad customer experience with Binance? Submit your Binance complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Binance.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Binance complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Binance?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Binance complaints chart
We have received 16 complaints about Binance over the last 12 months. The graph below shows a monthly breakdown.
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Binance complaint statistics
Curious about Binance's track record in addressing complaints within the Crypto / DeFi / Blockchain category? Dive into the all-time complaints data right here!
1092
Total complaints
1084
Open Complaints
0
Complaints pending
8
Complaints resolved
1.1
1092 ratings
Binance customer service FAQ:
Why should I file a complaint about Binance on Complain.biz?
Complain.biz is a platform where you can voice your concerns and complaints about any company, including Binance. By filing a complaint on our platform you can share your experience with others, get help from our community and hold Binance accountable for any issues or problems you may have encountered.
What kind of complaints can I file on Complain.biz about Binance?
You can file any kind of complaint related to Binance, such as issues with deposits or withdrawals, incorrect account balances, locked accounts, security concerns, poor customer service, and any other problems you may have experienced.
What are the most common complaints about Binance?
According to our own complaints database, some common complaints about Binance include:
- Deposit and withdrawal problems: Some customers report delays or issues with depositing or withdrawing funds from their accounts.
- Account access issues: Some customers report their accounts being locked or suspended without any explanation or recourse.
- False liquidation, sometimes users may experience delayed or unfair liquidation of their assets or liquidation of the wrong assets, resulting in significant losses.
- Security concerns: Some customers report concerns about the security of their accounts or the Binance platform in general.
- Incorrect account balances: Some customers report discrepancies between their actual account balances and what is displayed on the Binance platform.
Can I expect compensation or a refund if I file a complaint through Complain.biz about Binance?
While we cannot guarantee compensation or refunds, filing a complaint could help ensure that your issue is addressed and resolved in a more timely and appropriate manner.
How can I contact Binance customer service directly?
After you have submitted your complaint through our platform, it's always helpful to notify Binance directly as well. You can contact Binance customer service by visiting their help section or via @BinanceHelpDesk on Twitter.
How to contact the customer service of Binance?
Below, you will find the contact information for the complaint department of Binance. To amplify the impact of your complaint, please use our complaint form.
Complaint line phone number:
+1-888-986-6849
Contact form:
You can contact the customer service of Binance by calling +1-888-986-6849. If you want to reach out to Binance through their own website, you can use their contact form.
Help us refine our customer service directory! Share updated or missing contact info to ensure everyone has the latest details.
Binance reviews: (1092)
Authentic experiences shared by our community for your benefit.
Withdrawal
Complaint from Ishudhiman09@gmail.com on 02 August 2021 about Binance.
I’ve to withdrawal my money from Binance but I am not able to withdrawal. That’s showing me there so this channel is suspended. Can you help me out of this trouble? Read more
Victim of phishing
Complaint from VASILEIOS M on 02 August 2021 about Binance.
On Sunday 1st August I fell victim of phishing and there seems to have been money withdrawal from my account to your company in four transactions of a total of 771 Euros. I did not purchase anything from your company... Read more
Binance is a Channel for Fraud
Complaint from Alex P on 01 August 2021 about Binance.
I have been a victim of Fraud via Binance. I was trading on BNB Fast Trading believing that it is part of Binance and they froze my money there. The is no customer service available on Binance to verify if... Read more
Withdrawal
Complaint from nmontilde on 01 August 2021 about Binance.
I withdraw my BNB coins directly to my Binance Smart Chain Wallet address, the transaction was successful as per the Explorer but the BNB is not yet credited to my dashboard. When you check, explorer, it says the coin is... Read more
Customer service
Complaint from Sudhakar Agarwal on 31 July 2021 about Binance.
I was in touch with your customer service person Ms.Betty Li and her contact number is 44 7419 441557. But since last few days I am not able to reach her on this number. Read more
server error
Complaint from Temi on 31 July 2021 about Binance.
I created a sell short order on binance this morning to sell short cardano ada the order history book says its filled but its not reflecting on my position i have refreshed severally but still not reflecting Read more
Fraudscam traders
Complaint from Silentjo202117 on 31 July 2021 about Binance.
I deposited £1700, can't withdraw a penny, it doesn't even in my history of transactions. Bank can't deal as they are not authorised to trade in the UK any longer. Read more
Ape nfts not here yet
Complaint from Etching1985 on 31 July 2021 about Binance.
I have not received my apenfts yet its almost august 10 the next snapshot of trx, btt and jst’z Read more
Facial Verification
Complaint from Zerdlav01@gmail.com on 31 July 2021 about Binance.
i can't move in facial verification Read more
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