While some customers may still be encountering a bad experience, our sentiment meter has detected a -100% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on May 8, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
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Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 38 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Aonassis on 12 January 2021 about Cash App.
I cashed out $250 from my Apple Cash to my cash app card. Well I did a standard transfer instead of automatic so it sent my funds to a routing and account number instead of the cash app card. After... Read more
Complaint from Kiarrye on 12 January 2021 about Cash App.
Hello I woke up to my account clear to someone hacked in and sent themselves money and then used the card to pay for only fans I contacted cash app right after and they have told me they invigorated in... Read more
Complaint from cubanamala on 12 January 2021 about Cash App.
I have contacted this fake customer service company for hours for one what company does not have a valid phone number to call and speak to a live person when I am trying ti get funds that I clearly see... Read more
Complaint from CCox on 12 January 2021 about Cash App.
I woke up on Christmas Day to a notification that $KeyonaDeVaughn had accepted my payment. I had not made a payment to this person. The amount took all of the money out of my account. I contacted cash app immediately... Read more
Complaint from Dee Lewis yellowamazon on 12 January 2021 about Cash App.
I sent money to a contact and at the same time and day the person had to close their account due to fraud. They got the email that I had sent the funds, but were unable to retrieve the... Read more
Complaint from taper234 on 12 January 2021 about Cash App.
I filed my unemployment benefit which was paid to a total sum of $27,508 and was paid on 4th January 2021 which i haven't received till now in the cash app account number and routine number i provided... Read more
Complaint from steve97 on 12 January 2021 about Cash App.
my account was hacked and all my money $509 was taken out as if i sent, which i never did. i don't know this person and i never sent the money to this person Read more
Complaint from Snowbunny218 on 12 January 2021 about Cash App.
On my email it says my direct deposit was completed but on ny cash app it still says pending Read more
Complaint from 72 on 11 January 2021 about Cash App.
I invested $2500 in NIO, at one point I was up around $800. The stock dropped dramatically one day. I attempted to sell all the NIO stock. I got an on screen message saying couldn't process order. The price... Read more
I got scammed at a store and Merchant returned complete payment to cash app bank, which I have proof of payment returned and cash app completing transaction BUT never put on my account. I got various of different responses via... Read more
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