Complaint: Cash back

on 15 January 2021 about Cash App in category Payment Providers

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My complaint:

I’ve contacted cashapp 11x because i wanted to dispute transactions about my Cashapp Bitcoin’s. I was dealing with a company called Expert Investment from Dec 30, 2020 – January 6, 2021. I made my last transaction January 6th. They were supposed to put money back in my account January 6, 2021. Nothing entered my Cashapp Bitcoin account. I contacted cashapp right away, they replied 1 saying they will get back with me. I have kept sending emails, they have yet to reply. I ask them for guidance, no guidance. I contacted Navy Federal credit Union about some of my Bitcoin transactions and they refunded me from moonpay. Cashapp is a joke. I contacted them over a week ago, this could have been handled the same as my bank and with moonpay.

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Justified complaint?

Suggested solution:

Give me my Bitcoin’s back. I contacted them over a week ago. This could have been settles.

Cash back
Cash back
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