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Cash App complaint: Closed Account

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Filed 5 Feb 2021 by Ruth

My account was closed without my knowledge, I was trying to add my debit card to my cash app account and the message stated the card was not acceptable. I contacted cash app support and in the response from cash app stating my account was closed due to violations, I was not aware of any violations, I was not contacted by cash app stating that I violated any rules, so how can I fix a problem I was not aware of.

Cash App complaint: Closed Account
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Discussion

2 comments

  1. Ruthetta

    After spending 3 hours with cash app customer service, I was advised to purchase a 300 dollar card from my local grocery store, scratch it off and send them the information all because someone hacked my account!

    Reply

  2. Ruthetta

    After spending three hours with customer service there was still no results, however because someone hack my account I’m paying for the results.

    Reply

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