Cash App complaint: Money taken out of my account

Name: Money taken out of my account
Item: Cash App
Author: LATONYA

Open 10 Mar 2021 362 views Payment Providers

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Filed 10 Mar 2021 by LATONYA

Sent money to my cash app. Then I tried to send it to a friend and it went to someone I didn’t know. Asked them for a refund after I noticed it. Reported the problem to cash app. They said they couldn’t do anything after I gave them all the info they needed. Also showed them where I deposited it from my direct express card to my cash app.

Cash App complaint: Money taken out of my account — Photo LATONYA uploaded with this complaint

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Case details

Status: Open
Company: Cash App
Filed: 10 Mar 2021
Desired resolution: They need to give me back my money. I provided everything they asked for.
Problem: Transfer went to unknown recipient, refund refused
About: money transfer

Progress

Filed
Company notified
Company replied
Resolved

10 Mar 2021 Complaint filed and published
10 Mar 2021 Message from Bizzy: we notified Cash App about this complaint.

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