Cash App complaint: Access to my money

I have My government deposit has not been made available to me it shows that they received a notification that was forwarded to my s that the deposit was there yesterday at 11:22 They’re not responding to my emails Within 6 to 12 hours I am trying to find out why my funds are not available and accessible to me they’re telling me some interesting information They were notified that they were going to receive something but they don’t have it and they’re not answer my question and let me know why is that happening this time with this deposit and it didn’t happen last time with the last deposit the last deposit just went right through this deposit it is in a pending status I contacted him to ask why is this pending and why it’s not made available to me and it’s certified government funds and I’m not getting Any real answers to these questions. They’re not to respond to my call that’s over 24 hours later