Cash App complaint: Services not rendered

Name: Services not rendered
Item: Cash App
Author: Gwendolyn

Open 2 Jul 2021 308 views Payment Providers

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Filed 2 Jul 2021 by Gwendolyn

I cash app a deposit in Jan 2021 for photography for a wedding in July 2021. The guy will not respond to my request nor my coordinators request. I have the receipt made on cash app, I attached his information so no one else falls prey to him.

Cash App complaint: Services not rendered — Photo Gwendolyn uploaded with this complaint

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Case details

Status: Open
Company: Cash App
Filed: 2 Jul 2021
Desired resolution: Looking at your account I would like to share with you the following information for this $250.00 payment made on 12221 at 6:04 pm CST. Our Terms of Service require you to contact us no later than 60 days after a transaction is visible in your account history. Since this period has passed, we can't accept the claim. I received the message above after attempting to explain this was a deposit for wedding photos for July 2021.
Problem: Paid photographer unresponsive, refund denied
About: wedding photography deposit
At stake: $250

Progress

Filed
Company notified
Company replied
Resolved

2 Jul 2021 Complaint filed and published
2 Jul 2021 Message from Bizzy: we notified Cash App about this complaint.

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