Cash App Complaint Sentiment: Neutral

Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.

Sentiment data last updated on April 27, 2024

Cash App complaint process

Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.

We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.

By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.

Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.

How to file a complaint about Cash App?

File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!

Cash App complaints chart

We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.

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Cash App complaint statistics

Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!

2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
/10 2137 ratings

Cash App reviews: (2137)

Authentic experiences shared by our community for your benefit.

Fraud

Complaint from tbrown163 on 08 April 2020 about Cash App.

This person $Akuji1 stole my money front my account it says i sent it to them but i never did. i’ve never seen the name before not are they i’m my contacts. the money was for my damn kids! Read more

Comments: 0
Rating:

Money stolen from me

Complaint from Tanahre Sampson on 08 April 2020 about Cash App.

Hey, I recently cashapp this person 250$ for some shoes I did not receive. The person basically scammed me through cashapp and blocked me on the app. Read more

Comments: 0
Rating:

I was scammed and havent gotten a response in 2 weeks.

Complaint from Brojarvis on 08 April 2020 about Cash App.

I just got scammed. Someone posing as a cash app rep disconnected my phone number from my account. I had 301 left in my account. My account in $jxxx. Please assist!! The number i called was 855xxxxxxcc and they had... Read more

Comments: 0
Rating:

Fees charged

Complaint from Ronnie on 07 April 2020 about Cash App.

Why does cash app show a date to take the cash without a fee? I waited for a week to withdraw the funds sent to me. I cashed out and the date for no fees was indicating three more days.... Read more

Comments: 0
Rating:

Unauthorized Purchase

Complaint from KJ Stewart on 05 April 2020 about Cash App.

I received a notification from my Cash App account saying there was a purchase made on Amazon using money from my account, but I had no knowledge of that seeing as I usually receive a receipt from Amazon with the... Read more

Comments: 0
Rating:

Scam

Complaint from Edavaanyam1 on 05 April 2020 about Cash App.

I used cashapp to purchase something online and realized it was a scam when the seller blocked me on everything I was using to contact him after I made the payment. I tried to contact cash app customer support and... Read more

Comments: 0
Rating:

Bitcoin mines scam fraud

Complaint from WokeExclusive on 05 April 2020 about Cash App.

Hello, my name is Arianna.            I have a cash app account.  My cash app account is $WokeExclusive. And I believe I have been scammed for my money.  From some man who claims that he bitcoin mines.... Read more

Comments: 0
Rating:

Stole my money

Complaint from Angee01 on 04 April 2020 about Cash App.

My account was hacked, disabled and $415 was keeped by cash app. This money was sitting in my account then my account was disabled and cash app keep my money Read more

Comments: 0
Rating:

Money

Complaint from JazzyRea on 04 April 2020 about Cash App.

On March 6th 2020 I woke up from sleeping. Seen an transaction from my cash app showing that someone named Maxi had transferred $448 dollars from my account. I contacted cash app and reported the next day. The informed me... Read more

Comments: 0
Rating:

Cannot Use App

Complaint from Smcknight on 03 April 2020 about Cash App.

I cannot use the app because my form of payment is not authorized. It is a prepaid debitcredit card. Read more

Comments: 0
Rating:

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