While some customers may still be encountering a bad experience, our sentiment meter has detected a -33% decline in complaints about Cash App over the past 28 days compared to the average rate. This indicates an uptick in customer satisfaction, and signals a positive shift in customer feedback.
Sentiment data last updated on April 19, 2024
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
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File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
Authentic experiences shared by our community for your benefit.
Complaint from Briawright21 on 23 August 2023 about Cash App.
Hello. I had my same account over several years same email same address and number until Friday why would I change my information all of sudden on the same day my device got stolen I already made a police report... Read more
Complaint from April e Broussard on 17 August 2023 about Cash App.
I didn't authorize these transactions. Read more
Complaint from Johnp17 on 16 August 2023 about Cash App.
After purchasing a storage table online and never receiving my package, cash app denied my request to dispute the charge without an investigation. Not thinking it to be a big deal for a $40 charge, I no longer wish to... Read more
Complaint from Bleschild007gmg on 12 August 2023 about Cash App.
My bank which is Go2Bank haven’t received my $100 Cashapp sent since July 26th Read more
Complaint from Lbnash28379 on 05 August 2023 about Cash App.
And ask what violation they can't tell me and also they refuse to remove my data I know for a fact there are transfers from Facebook users that have gambling pages and they use cash to play and win money Read more
Complaint from matertrk on 04 August 2023 about Cash App.
My account was hacked and money was taken out. I told cash app immediately, while it was still pending and they waited for it to clear and then told me that my dispute was denied because of the statement transaction... Read more
Complaint from CMDoyle13 on 28 July 2023 about Cash App.
On 6/23/23 and 6/24/23 cash stole money from my account claiming they had a technical error in MARCH that caused the money from two transactions, both to Walmart, dated 3/29/23 and 4/6/23 not to be taken from my account. I... Read more
Complaint from Johnny -walker -29 on 26 July 2023 about Cash App.
On 07/17/23 I used my cash app to send a friend of mine some bitcoin a few hours later my account was closed for no reason what so ever I have been trying to find out what I did wrong... Read more
Complaint from givememymoneyback on 24 July 2023 about Cash App.
I’m only 15 years old so I just received a card and didn’t fully understand othering online and such , I saw a on cloud website ( was the first on to pop up) and it was a big... Read more
Complaint from DeeDee007 on 17 July 2023 about Cash App.
They just close my account saying they can’t give me any explanation I had that account for 5 years with no problems they close hanging up on me giving me the run around I think they did something on my... Read more
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