I had some money sent to me on cash app and i didn't need it right away so i let it sit for days waiting for my money to be deposited without a fee. Everyday cash app added another... Read more
Cash App complaints
Cash App Complaint Sentiment: Neutral
Our sentiment meter has detected that Cash App complaints over the past 28 days have remained within our normal fluctuation range, showing a change of 0%. While some customers might experience challenges with Cash App, the steady level of complaints indicates that there hasn’t been a surge in widespread issues recently.
Sentiment data last updated on April 27, 2024
Cash App complaint process
Do you have a dispute or had a bad customer experience with Cash App? Submit your Cash App complaint through our platform to support its escalation, prompting their customer service to resolve it.
We will make sure that your complaint receives the attention it deserves by utilizing our public transparent complaint process, social media, and other tools at our disposal. Our goal is to make sure your complaint is taken seriously by the complaint department of Cash App.
By sharing your review on our platform, you not only assist other consumers but also contribute to our efforts in gathering valuable complaints data and feedback. Your insights are crucial for others to make informed decisions. In return, our support community may offer advice or feedback on how to address your problem.
Finally, we can turn your complaint into a professional Cash App complaint letter — and send it to their corporate office on your behalf.
How to file a complaint about Cash App?
File your complaint through our hassle-free complaint form to maximize the chance of resolving it. We make sure your complaint gets the attention it deserves!
Cash App complaints chart
We have received 43 complaints about Cash App over the last 12 months. The graph below shows a monthly breakdown.
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Cash App complaint statistics
Curious about Cash App's track record in addressing complaints within the Payment Providers category? Dive into the all-time complaints data right here!
2137
Total complaints
2134
Open Complaints
0
Complaints pending
3
Complaints resolved
1.1
2137 ratings
Cash App reviews: (2137)
Authentic experiences shared by our community for your benefit.
Not Receiving my payout from Caviar
Complaint from not applicable on 30 March 2020 about Cash App.
I have worked with the Caviar food delivery app for about 3 years. I recently changed my payouts to go to Cash App as the option existed to get paid daily instead of every Tuesday like always. Apparently Caviar... Read more
I sent money but it was not received
Complaint from Pierreceo on 27 March 2020 about Cash App.
(Screenshots available) I sent $56.50 on Tuesday 3-24-2020 and on my end it said COMPLETED. On the recipients end it said that the money would deposit on Thursday 3-26-2020. That was yesterday and the money was never received til this very... Read more
Money taken from account
Complaint from Robert87 on 26 March 2020 about Cash App.
cash app posted a transaction to my account that said ADD CASH FAILED but took $240 from my account. This is the second time this year. They emailed and said they gave the funds to my bank. My bank has... Read more
Scammed for 40 dollars by casp app user $DjjSmiles
Complaint from Burrell on 22 March 2020 about Cash App.
Cash app name $DjVjSmiles is This person sells instagram followers. When i called to purchase he said 40.00 for 12k followers but said he would rather give me the site he uses for 40.00 and i can buy 12k users... Read more
My account is locked
Complaint from Ladiekimmie on 19 March 2020 about Cash App.
I recieved my taxes direct deposit to my cashapp on feb.25th on feb.26 they locked my account and it is still locked its almost a month and I've emailed and still my account is locked I have lost my vehicle... Read more
Payment issue
Complaint from moniwashington0729 on 18 March 2020 about Cash App.
On March 6th at 12:46am I sent a payment to my daughter in law's cash app. She later informed me she had changed her cash app name and no longer had access to her old cash app account or the... Read more
They stole my money
Complaint from Porshacme on 16 March 2020 about Cash App.
Had money sent to our class reunion cash app but the money is not showing up. They said they need to merge the my account with the school account since it have the same information, but then they said... Read more
My account
Complaint from Yaya121996 on 14 March 2020 about Cash App.
My account has been closed by someone. I had over $1000 on my account. I’ve tried contacting support 7 times to get this resolved because I have bills and children, so I need my money. But, they aren’t helpful at... Read more
Missing money !
Complaint from Vargas030 on 13 March 2020 about Cash App.
I send money to my cousin who lives with me we and he only receive part of it not the full amount I sent I tried contacting them multiple times but no answer then keep sending lame emails back with... Read more
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