Cash App complaint: Money taken from account

Name: Money taken from account
Item: Cash App
Rating: 1
Author: Robert87

Open 26 Mar 2020 452 views Payment Providers

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Filed 26 Mar 2020 by Robert87

cash app posted a transaction to my account that said ADD CASH FAILED but took $240 from my account. This is the second time this year. They emailed and said they gave the funds to my bank. My bank has no history of any money deposited into my account. Cash app can not explain why they did this randomly.

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Case details

Status: Open
Company: Cash App
Filed: 26 Mar 2020
Rating: 1/5
Desired resolution: Return my funds
Problem: Failed add-cash transaction took money, bank shows nothing
About: add cash transaction
At stake: $240

Progress

Filed
Company notified
Company replied
Resolved

26 Mar 2020 Complaint filed and published
26 Mar 2020 Message from Bizzy: we notified Cash App about this complaint.

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