Complaint: I sent money but it was not received

on 27 March 2020 about Cash App in category Payment Providers

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My complaint:

(Screenshots available)
I sent $56.50 on Tuesday 3-24-2020 and on my end it said COMPLETED. On the recipients end it said that the money would deposit on Thursday 3-26-2020. That was yesterday and the money was never received til this very moment.
She sent me a screenshot of her transaction history for her bank card and it was not there. I tried contacting support but there was no way to reach cashapp. The email i used auto responded that that email would not be read because it’s not monitored by anyone. And the phone number I dialed just said that cashapp does not take calls, there was an automated computer voice on the call. Now it is a relative’s birthday today and I need that money today for sure. Is there anyone who could tackle this issue today. I could get the recipient on the line as well if necessary.

0 0 vote
Justified complaint?

Suggested solution:

Give either myself or the recipient the money that was transferred from my account.

Message from Robin from

1 year ago - We have posted a tweet about your new complaint about Cash App

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